In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Kim Lalande, founder and CEO of KEY, about the biggest concierge/experience trends she is currently seeing in the industry, how KEY partners with vacation rental managers, and more.

In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Kim Lalande, founder and CEO of KEY, about the biggest concierge/experience trends she is currently seeing in the industry, how KEY partners with vacation rental managers, and more.

In this episode of the podcast,&nbsp;VRMA Arrival&nbsp;editor Alexa Schlosser talks to&nbsp;Kim Lalande, founder and CEO of KEY, about&nbsp;the biggest&nbsp;concierge/experience trends&nbsp;she is&nbsp;currently seeing in the industry, how KEY partners with vacation rental managers, and more.&nbsp;

Curated Experiences with Kim Lalande

The official podcast of the Vacation Rental Management Association (VRMA). As the only organization representing the entire spectrum of the vacation rental industry, VRMA has an audience of both vacation rental managers and suppliers, large and small. Join us as we discuss vacation rental management trends, hot topics and association initiatives with the industry’s leading minds.

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Curated Experiences with Kim Lalande

Curated Experiences with Kim Lalande