Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, along with co-host Brad Bacome, Certified Community Manager at The Manor, sit down with Lisa Chapman, Principal of United Trustee Services, as shares her 17-year journey transforming a small collection startup into a powerhouse. She discusses how to evaluate delinquent accounts proactively, the critical differences between judicial and non-judicial foreclosures, and how to handle complex situations like reverse mortgages, family trusts, and special assessments.