Ian Robinson is the CEO and founder of Enliven a company that helps professional service firms build a culture of expertise through custom operational and project management software.

Ian's experience as a developer, in enterprise consulting, digital marketing, and SaaS product teams, has led to a unique conversational approach to fostering productivity

The company works with businesses to create custom software to give employees better days and professional services firms a path to long-term success.

In this episode, he shares how we can build out a custom software development process that fuels success and growth. Insights he shares include:

• What is a custom software development
• Why invest in a custom software development process and what does it look like
• How to best approach custom software development
• How to address the issue of the number of software tools available that we may already be using
• Risk mitigation in custom development
• How to reduce complexity in building out a solution
• A framework that drives the critical part of the custom software development process
• How to address ongoing development and maintenance in the custom software development process
• How best to deal with data and legacy systems and processes
• How to best communicate within an organization and manage the change process
• and much much more ...