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Customer and technology transformation in local government
Councils realise they are confronting increased customer expectations, which means a complete rethink in many cases, of the way they operate. In this podcast, Toni Jones, KPMG Local Government Lead, and Luke Heine from KPMG Enterprise discuss the findings from KPMG's and PSN's report: Customer and Technology Transformation in Local Government.
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By KPMG AustraliaCouncils realise they are confronting increased customer expectations, which means a complete rethink in many cases, of the way they operate. In this podcast, Toni Jones, KPMG Local Government Lead, and Luke Heine from KPMG Enterprise discuss the findings from KPMG's and PSN's report: Customer and Technology Transformation in Local Government.