Customer Care and Marketing

Overview:

In today’s episode we are talking about taking care of clients in a different way by listening to them and validating their concerns. Clear communication is so important to our business and yours too, so, today we talk through tough conversations, customer care and esthetician confidence. Also, we answer a listener question about the bevvies and snacks we offer in the spa.

Today We Talk About:

ASCP Skin School Forum in Phoenix

Electric Smeg Kettle | Mushroom Coffee

4imprint for branded spa items

Links Mentioned:

Where is my steamer from? What’s my favorite esty chair? Shop Spa & Equipment and use code Kasey for 5% off your order HERE

Want me to stock your treatment room this month? Like & comment on the latest @skinandthecitypodcast post to be selected!

Enjoy 5% off Glow skincare with code SATC22

Become a Glow Skincare Member | Join the Private Facebook Group | Follow Us on Pinterest | ASCP Insurance | Follow us on TikTok

Leave us a review HERE & email a screenshot to [email protected] and our Kim-Tern will be shipping you some goodies

Be sure to follow and tag us on IG! @skinandthecitypodcast and @glowskincarela

Thanks for listening!

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Send in a voice message: https://podcasters.spotify.com/pod/show/skinandthecity/message