Technology is impacting every aspect of our lives from home shopping, home deliveries, video streaming, voice activated home hubs,  to kids paying to watch their favorite gamers … well play Video Games.  Technology developments in Customer Care world are also developing at a dizzying pace and the increased use of live chat, SMS, Social Channels and Chat Bots in customer care are staggering)

Technology is impacting every aspect of our lives from home shopping, home deliveries, video streaming, voice activated home hubs, to kids paying to watch their favorite gamers … well play Video Games. Technology developments in Customer Care world are also developing at a dizzying pace and the increased use of live chat, SMS, Social Channels and Chat Bots in customer care are staggering)

Technology is impacting every aspect of our lives from home shopping, home deliveries, video streaming, voice activated home hubs,&nbsp; to kids paying to watch their favorite gamers … well play Video Games.&nbsp;&nbsp;Technology developments in Customer Care world are also developing at a dizzying pace and the increased use of live chat, SMS, Social Channels and Chat Bots in customer care are staggering)

Customer Care in a “Transhuman Era”

CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral.  If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

Business

CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

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Customer Care in a “Transhuman Era”

Customer Care in a “Transhuman Era”