Ep 38: Customer care, customer service, customer experience aren't they all the same thing??? In this episode we explain how the customer service puzzle works so you can look 100% professional gaining the love and respect of your clients even when you f*ck up and avoid horror stories like the ones we share.

Ep 38: Customer care, customer service, customer experience aren't they all the same thing??? In this episode we explain how the customer service puzzle works so you can look 100% professional gaining the love and respect of your clients even when you f*ck up and avoid horror stories like the ones we share.

Customer Care vs Customer Experience Do You Know the Difference???

Real talk. Real stories. Real solutions to get estheticians and sole proprietors to six figures and beyond without burning out. Why make your own mistakes when you can learn from two solopreneurs on your journey to six figures? Skinfessional started from the idea that there needs to be more honesty about the real struggles, mistakes, and flat out failures that happen when you build a spa or salon business. 12-hour days? Non-existent self-care? Crazy barnacle clients? We’ve been there and lived to tell the tale. Everyone wants an overnight success, but the reality is that being an entrepreneur boils down to lessons learned and being persistent AF. We’re pulling back the curtain and giving you an all access pass to how this spa owner and wellness excerpt do it so you can too. Grab your journal and trusty mechanical pencil (because you want to take notes) and join Cybil Solyn and Alex Ellis as we confess all our Skinfessional secrets.

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Real talk. Real stories. Real solutions to get estheticians and sole proprietors to six figures and beyond without burning out. Why make your own mistakes when you can learn from two solopreneurs on your journey to six figures? Skinfessional started from the idea that there needs to be more honesty about the real struggles, mistakes, and flat out failures that happen when you build a spa or salon business. 12-hour days? Non-existent self-care? Crazy barnacle clients? We’ve been there and lived to tell the tale. Everyone wants an overnight success, but the reality is that being an entrepreneur boils down to lessons learned and being persistent AF. We’re pulling back the curtain and giving you an all access pass to how this spa owner and wellness excerpt do it so you can too. Grab your journal and trusty mechanical pencil (because you want to take notes) and join Cybil Solyn and Alex Ellis as we confess all our Skinfessional secrets.

Real talk. Real stories. Real solutions to get estheticians and sole proprietors to six figures and beyond without burning out. Why make your own mistakes when you can learn from two solopreneurs on your journey to six figures? Skinfessional started from the idea that there needs to be more honesty about the real struggles, mistakes, and flat out failures that happen when you build a spa or salon business. 12-hour days? Non-existent self-care? Crazy barnacle clients? We’ve been there and lived to tell the tale. Everyone wants an overnight success, but the reality is that being an entrepreneur boils down to lessons learned and being persistent AF. We’re pulling back the curtain and giving you an all access pass to how this spa owner and wellness excerpt do it so you can too.&nbsp;Grab your journal and trusty mechanical pencil (because you want to take notes) and join Cybil Solyn and Alex Ellis as we confess all our Skinfessional secrets.

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Customer Care vs Customer Experience Do You Know the Difference???

Customer Care vs Customer Experience Do You Know the Difference???