In Episode 20 of Dialogue Over Drama, we dive deep into the highs and lows of customer service experiences. We also have established the true meaning of manners and the fact Courtney has very little - but she's sweet enough to make up for it. From humorous mishaps in grocery stores to the etiquette of ordering in a bar, we discuss what makes or breaks good service. We also share personal stories, debate the idea that the 'customer is always right,' and explore the different types of customer service personalities one might encounter. Tune in for a lively conversation filled with relatable anecdotes and some questionable humor!

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