Avis, Drozd and Cullen discuss why many customer experiences fail to deliver, and how a connected enterprise can help businesses maximize their CX investment.

Customer experience investments: Finding the sweet spot

Want to broaden your perspective, reinvigorate your organization with a fresh approach that leads to higher performance or lower risk? Tune in to this podcast series of conversations with subject matter experts, industry leaders, and eminent researchers who are at the front line of efforts to drive evolutionary and revolutionary changes business operations. Explore our library of audio insights on today's top business issues.

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Developers in organizations large and small tend to leave secrets like passwords and API tokens embedded in source code for attackers to see. In the wrong hands this can lead to expensive security incidents that distract time and resources away from an organization's mission.

How to identify and remove secrets in your organization's source code

Jenny Wolski of Petco and Scott Rankin of KPMG discuss how employee experience is critical to driving the best customer experience.

Engaged employees drive customer loyalty in omnichannel world

Greg Mohler and Caleb Queern share insights on how SBOMs can be used to manage risk of open source software and enable quick recovery when important open source vulnerabilities such as Log4Shell strike.

How to Reduce Risk with Software Bills of Materials (SBOMs)

IT's goals of building efficient, future-forward organizations are increasingly at odds with those of managed services providers.

Are managed services impeding digital transformation?

Raj Ahuja and Caleb Queern discuss the importance of driving the adoption of new capabilities across the places where leadership expects it and why you should rethink the role managed services can play in your approach to security services.

Customer experience investments: Finding the sweet spot

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