My Digital Impact is back for Season 2! In this episode, Agnes Gervacio opens the conversation on digital transactions with GCash, the country's leading e-wallet app with guest Winsley Bangit, Chief Customer Officer of GCash.

With the pandemic depriving us of doing cash transactions, most of us just whip out our phones and pay digitally - a scene many of us are already too familiar with. Winsley talks about how GCash bridges the gap, how they continually serve amidst the pandemic, and the growing demand of their e-wallet app services in this episode of Customer Experience Obsession, only here in My Digital Impact.