Announcing a 2-day course on how to optimize customer experience. From the blog Customer Experience Optimization: (5:24)

Customer Experience Optimization Course Helps Firms Retain Customers in Slow Economy

ClearAction is a customer experience consulting firm specializing in mentoring executives for customer-focused innovation, business process improvement and customer relationship skill development. ClearAction emphasizes customer hassle prevention for greater results in customer retention and profitability. See www.ClearAction.biz

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Customer Experience Optimization Course Helps Firms Retain Customers in Slow Economy

Customer Experience Optimization Course Helps Firms Retain Customers in Slow Economy