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Customer Experience Panel: Insurers Must Adapt to Digital Natives
Insurers at RIMS' annual Riskworld conference, held in Atlanta, said next-generation customer experience will combine data, technology and expertise to create tailored solutions.
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By A.M. Best Company, Inc.Insurers at RIMS' annual Riskworld conference, held in Atlanta, said next-generation customer experience will combine data, technology and expertise to create tailored solutions.