Now Brands Talk

Customer Experience: Transaction vs Relationship


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Is customer experience at your company a transaction or a relationship?

In today's episode, Daron Fowlks, VP Global Customer Experience at StubHub, joins us to share his strategies on how to turn fans into customers and his experience building a team of over 200 people from scratch.

Join us as we discuss:

  • Going “plus 2” for customers
  • CX leadership
  • Expressing empathy with customers
  • To hear this interview and many more like it, subscribe on Apple Podcasts, Spotify, or our website or search for Now Brands Talk in your favorite podcast player.

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    Now Brands TalkBy Ada Support

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