In this episode, Dan talks with Andrew Wallace of SmileBack about customer experience. The two talk about the importance of customer experience, operational efficiency, how to make both positive and negative feedback work for you, and more.  Connect with Andrew here: LinkedIn: https://www.linkedin.com/in/andrewstirlingwallace/ Website: https://smileback.com/

In this episode, Dan talks with Andrew Wallace of SmileBack about customer experience. The two talk about the importance of customer experience, operational efficiency, how to make both positive and negative feedback work for you, and more. Connect with Andrew here: LinkedIn: https://www.linkedin.com/in/andrewstirlingwallace/ Website: https://smileback.com/

In this episode, Dan talks with Andrew Wallace of SmileBack about customer experience. The two talk about the importance of customer experience, operational efficiency, how to make both positive and negative feedback work for you, and more.&nbsp; Connect with Andrew here: LinkedIn: https://www.linkedin.com/in/andrewstirlingwallace/ Website: https://smileback.com/

Customer Experience, With Andrew Wallace of SmileBack

Hosted by Dan Tomaszewski, The Powered Services Pro podcast is your high-voltage source for all the cutting-edge trends and electrifying information you need to supercharge your MSP. Plug into vital industry strategies and insights while diving into the hottest topics shaping the channel—whether it's tapping into new markets, leveraging advanced tools, or adopting forward-thinking strategies. Tune in to power up your MSP!

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Hosted by Dan Tomaszewski, The Powered Services Pro podcast is your high-voltage source for all the cutting-edge trends and electrifying information you need to supercharge your MSP. Plug into vital industry strategies and insights while diving into the hottest topics shaping the channel—whether it's tapping into new markets, leveraging advanced tools, or adopting forward-thinking strategies. Tune in to power up your MSP!

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Customer Experience, With Andrew Wallace of SmileBack

Customer Experience, With Andrew Wallace of SmileBack