Welcome to the second episode of my podcast, where we talk about customer experience and feedback with Timothy Wu, Head of Growth at Nearside.

On this episode, Timothy enlightens us about: 

• What is a good customer experience?
• What are the best ways to collect customer feedback?
• How does customer feedback impact a company’s growth strategy?
• How can businesses use feedback to drive growth?
• How can you deal with unhappy customers?

Tune in to the podcast now to find out more about customer experience!