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Scott Gilbey, CX Strategy and CX Design specialist at Grow CX talks about how can businesses intend to systematically convert qualified sales opportunities into customers and what are the key measures, metrics, and goals you are going to use to measure the success of your go-to-market model

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

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