On this episode of the Futurum Tech Webcast – Interview Series I am joined by Daren Finney, Senior Vice President, Global Channels for Mitel. Our conversation takes a look at how customer lifecycle management can be a game-changer for UC vendors and also their customers.

In our conversation we discussed the following:

• Daren gives a short overview on Mitel, and why customers continue to choose Mitel
• A look into Customer Lifecycle Management (CLM) and how it impacts Mitel and the UC space
• A walk through on how the Customer Lifecycle Management changed during Covid
• Why customers should get excited about CLMs and what the benefits are to end-user customers

It was a great conversation and one you won’t want to miss. To learn more about Mitel, check out their website here.