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Identifying specific lifecycle stages that a customer goes through during their journey in your product can help both customer success teams and product teams identify areas that need improvement and better understand what resonates with users and what doesn't. Cam and Yonas dive into specific lifecycle stages that can be used to identify these issues and how they can help your team improve the customer experience.
By Parative5
3737 ratings
Identifying specific lifecycle stages that a customer goes through during their journey in your product can help both customer success teams and product teams identify areas that need improvement and better understand what resonates with users and what doesn't. Cam and Yonas dive into specific lifecycle stages that can be used to identify these issues and how they can help your team improve the customer experience.