ConvertKit auto-upgraded my bill the hour my list crossed a tier, then held the higher price when it dropped back under. Their own logs later admitted about $936 in overcharges across eight months. The math from the vendor's side is the real story.
<a href="https://youtu.be/xReqwUnZ8Bk">Watch on YouTube</a>
<a href="https://druriley.com/customer-lifetime-value-what-convertkit-got-wrong/">Read the full post</a>
Subscribe to Dru's Notes for a new episode every day.

ConvertKit auto-upgraded my bill the hour my list crossed a tier, then held the higher price when it dropped back under. Their own logs later admitted about $936 in overcharges across eight months. The math from the vendor's side is the real story. Watch on YouTube Read the full post Subscribe to Dru's Notes for a new episode every day.

ConvertKit auto-upgraded my bill the hour my list crossed a tier, then held the higher price when it dropped back under. Their own logs later admitted about $936 in overcharges across eight months. The math from the vendor's side is the real story.
<a href="https://youtu.be/xReqwUnZ8Bk" rel="noopener noreferrer">Watch on YouTube</a>
<a href="https://druriley.com/customer-lifetime-value-what-convertkit-got-wrong/" rel="noopener noreferrer">Read the full post</a>
Subscribe to Dru's Notes for a new episode every day.

Customer Lifetime Value: What ConvertKit Got Wrong | Daily Essay

One mental model each day in a few minutes. Habits, business, building products and thinking clearly. From Dru Riley, founder of Trends.vc.

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Customer Lifetime Value: What ConvertKit Got Wrong | Daily Essay

Customer Lifetime Value: What ConvertKit Got Wrong | Daily Essay