In today's world, customer expectations are higher than ever and word of mouth travels so much faster than it ever has, so having a customer experience strategy is super important.  On this episode of Self Made, Jessica breaks down three simple questions you need to answer and focus on to create an amazing customer experience and differentiate yourself from others in the market.
Visit www.jessicaherrin.com for free downloadable guides to help you on your Self Made journey!
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Customer Obsessed

Real talk. Candid Conversations. Make it Happen Advice for Business &amp; Life. Serial entrepreneur Jessica Herrin, Founder &amp; CEO of Stella &amp; Dot Family of Brands, shares an unfiltered perspective on her windy road towards success, obstacles faced, mistakes made, opportunities seized and challenges overcome. From mediocre student waitressing her way through community college and Stanford Business School drop out, Jessica bootstrapped her way to success, first as the co-founder of the company that became WeddingChannel.com -- a business that was commercially successful but didn&rsquo;t leave her soulfully fulfilled. Out of the living room of her home, while working full time and pregnant with her first child, Jessica launched her next company, Stella &amp; Dot, with a mission: To give women the opportunity to earn with flexibility and define success on their own terms. Today, she is at the helm of a company that has sold over $1 billion in products in fashion and beauty, and most importantly, helped women earn over $500 million in flexible income and own their destiny. Expanding on the lessons shared in her bestselling book, Find Your Extraordinary, Jessica, our coach, mentor, and mom of two invites women to participate in a weekly dialogue with the simple goal to help you rise in their own life. Jessica shares her personal point of view, lessons learned across a range of business and life topics and delves into the downright comical and imperfect tales of her own Self Made journey. Jessica will take things one step further and tap into her network of successful business leaders and gurus to share their insights on the journey towards success, pose important questions for us all to consider and offer make-it-happen advice. Self Made is for people who love to hustle, want more out of life, refuse to sacrifice too much to succeed -- whether professionally, personally or both -- and are looking for the mojo and actions they need to go out and make their own lives exactly what they want. Have a topic or question you want Jessica to talk about? Reach out to askjessicapodcast@stelladot.com she would love to hear from you. Love the show? Please share it by tagging #selfmadepodcast in your post and reviewing the show on Apple Podcast or wherever you get your podcasts!

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Self-Improvement

On today's episode of Self Made, Jessica invites Ginny Ehrlich, CEO of Bright Pink, to talk about their mission, Ovarian Cancer Awareness Month, and the power of knowledge when it comes to women's health. Ginny and Jessica invite the Self Made community to assess their own risk and take proactive charge of their health by visiting Bright Pink to determine their risk and learn more.
TAKE THE QUIZ,  CLICK HERE.
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Take Charge of Your Health with Bright Pink CEO Ginny Ehrlich

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Slay Like A Mother... with Katherine Wintsch

Today, Jessica welcomes Leslie Blodgett to Self Made, a board member of Stella & Dot and former CEO of BareMinerals, to talk about her new book, Pretty Good Advice. Leslie dishes with Jessica on leading with humor, being tough, and how to shine in tough times. They discuss their incredible entrepreneurial journey and the power of community. This episode is full of frank, actionable advice to help light a fire under you and inspire you as you become self made.  See omnystudio.com/listener for privacy information.

Leslie Blodgett: Be Tough & Shine

Special Edition of Self Made in honor of National Autism Month
Today on Self Made, actress and activist, Holly Robinson Peete joins Jessica for a very personal discussion about giving back, a timely conversation for this unique moment in our shared history. Jessica and Holly talk about taking personal struggles and turning them into a gift for others, the importance of the role of caregivers in our communities, and how to find gratitude so you can count rainbows rather than focus on the thunderstorms in our lives. In partnership together since 2013, the HollyRod Foundation and Stella & Dot have worked together to support families with autism, together they have raised over $800,000.
CLICK HERE to visit the Stella & Dot Autism boutique starting April 1 and help support National Autism Month.
To learn more, VISIT THE HOLLYROD FOUNDATION WEBSITE HERE. See omnystudio.com/listener for privacy information.

Giving Back & Creating Impact with Special Guest Holly Robinson Peete

5 tips to keep you productive amidst the radical challenges and schedule shifts of sheltering in place.  See omnystudio.com/listener for privacy information.

Learn & Earn From Home: Stay Sane while you Stay Safe.

Self Made Podcast

Customer Obsessed

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