Meet Dr. Andrew Rothschild, PT, DPT. Andrew is a 2006 graduate of VCU’s Medical College of Virginia with his Doctorate in Physical Therapy. He became a board certified Orthopedic Clinical Specialist in 2008 and received his manual therapy certification from the Ola Grimsby Institute in 2010. He went on to complete Manual Therapy Residency and Fellowship training through the Ola Grimsby institute in 2011 and 2012 and became a Fellow of the American Academy of Orthopedic Manual Physical Therapists in 2013. Topics discussed in this episode:  Are we in the patient service or customer service business? Keys to successful customer service in a healthcare field The role of Emotional Intelligence (EQ) in practice How Andrew sees the future of healthcare shifting in the next 5 to 10 years Personal Development and why it is critical for everyone 

Customer Service and EQ with Dr. Andrew Rothschild

Know. Your. Body. We are two physical therapists passionate about creating a more informed and healthier society through speaking with leading minds in the worlds of health, fitness, and self-development. The goal is to tackle any and all subjects relating to the most dynamic organism on the planet: the human body.

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Check out ALL of Phil White's work on Amazon, including: - 17 Hour Fast with Frank Merritt - Waterman 2.0 with Kelly Starrett - Game Changer with Fergus Connolly & Jim Harbough - Unplugged with Brain Mackenzie & Andy Galpin

Phil White - Minimum Effective Dose and Intermittent Fasting

In this episode, I sat down with Dr. Josh Payne, the Founder of Freedom Physical Therapy Concierge practice and the Founder of Concierge PT Business Coaching. We dive into Josh's story of being burned out as an outpatient ortho PT early in his career, which lead to him turning to home health for more independence and income. Josh explains how working in home health opened his eyes to working with people at their homes. Josh went on to open his own Concierge PT practice which he built to 6-figures within 24 months. Since then he's gone on to start Concierge PT Business Coaching where he helps other PTs start their concierge practices.

Concierge Physical Therapy - From 6 Figure Practice to Coach with Josh Payne

In this episode we sat down with Dr. Andrew Tran, the founder of PhysioMemes. We cover his journey from travel PT to starting PhysioMemes, a merchandise and apparel company for physical therapists, to starting HealthEcommerce School where he coaches business owners how to start their own apparel and merchandise stores. Andrew is passionate about helping businesses spread the word about their PT businesses using apparel as word of mouth marketing materials. This episode is part of a series of shows we'll be releasing about PT's doing things outside the traditional clinician role. Hope you enjoy this episode!

From PT to PhysioMemes with Dr. Andrew Tran, PT, DPT

In this episode, I sat down with Rob Vining, the unofficial Godfather of Physical Therapy Telehealth. We talk about Rob's latest project, which is the Telehealth 10k. Rob will be giving away $10,000 to the person who signs up for the Telehealth 10k Challenge and completes 100 telehealth visits (all free) the fastest in 3 months. You're definitely going to want to listen to this one if you've been interested in Telehealth!

Telehealth 10k Challenge with Rob Vining

In this episode we sit down with Physical Therapist, Katie Hohman, Owner of Hohman Rehab Physical Therapy and HENO, an all-in-one software solution for streamlining PT practices.  Katie is truly inspiring. She balances being a Mom, owning a thriving a PT practice, and running a software company that helps other practice owners manage their systems. We dive into what it was like for Katie starting out on her own, running a business without many examples to look up to, and managing the ups and downs of private practice. We also discuss the need for more female leaders in our profession to be highlighted, especially when it comes to business. Hope you all enjoy this one! 

Customer Service and EQ with Dr. Andrew Rothschild

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