Todays episode is all about customer service.  Fay rants about her experience with Uhaul and not offering another solution.  They talked about how businesses can offer better service by providing solutions.  We all know that businesses make mistakes and things happen, but it's the solution that showcases the integrity of the business.  What do solutions look like?  Fay and Stacy talk about which kind of solutions are the best for customers. And with Black Friday coming up, they also talked about the way to find the best deals.  

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