Winter break is over and we are back for Season 2 in 2020! we've missed hearing from you (and we are almost positive you've missed hearing from us.) We plan on sharing our crazy spin on advice, strategies and yep, more stories! We hope you even get laughing enough to pee a little. First up this season are some tales of customer service gone wrong and a couple of ideas on how you can get better results than we did (spoiler: faking a panic attack and using the word "escalate" helps). Get on your stretchy pants, and let's roll!