Get 3 advantages for the price of one in the customer service journey.

Stay positive and use positive communication always.

This episodes talks about the mind set for every employee as it concerns customer service and it's importance to the growth of the organisation.

This episode speaks about making customer service a culture and the need to focus on you first before being able to serve other exceptionally.

This episode speaks on the difference between customer service and lip service. It looks at the customer service platinum rule and differentiates between Rush and Speed in customer service.

This episode discusses the universal needs of every customer. The importance of asking questions and not assuming.

Customer Service

Here, we look at the four categories of customers and people as understood based on over 15 years experience dealing with different kinds of people.

Concept of Customer service.

This episodes introduces you to me and why you should listen to my podcast on customer service.