Is customer service just a nice extra—or is it the secret weapon of a thriving dance studio?Join Rhee and Laura as they sit down with studio owners Tammy Bolduc and Vicki Wallace to explore how a thoughtful, consistent customer service strategy has transformed their businesses. We’ll talk about the balance between nurturing great dancers and building strong relationships with the families who support them.This isn’t just about smiles at the front desk—it’s about building loyalty, trust, and long-term success.

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