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Customer Service Industry Is Being Replaced By Machines
Is the customer service industry being phased out? Large retailers across the country are replacing customer service representatives with machines. In this episode, we'll discuss examples of this and how BestBuy is opening new mini-stores with only digital customer service representatives.
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By VariousIs the customer service industry being phased out? Large retailers across the country are replacing customer service representatives with machines. In this episode, we'll discuss examples of this and how BestBuy is opening new mini-stores with only digital customer service representatives.