Barbell Logic

Customer Service is King - Coaching Success - #483

09.15.2023 - By Barbell LogicPlay

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Customer service is king, especially in a post-COVID world. If you want to run a successful business, have great customer service and you will stand out. Customer Service is King in a Post-COVID World Customer service standards have fallen since 2020 and COVID-19. You notice it at nice restaurants and hotels, at airlines and in public bathrooms. Employees seem bothered to help customers. Companies don't answer phone calls or respond to texts or emails. The expectation to tip has spread to everything, with a reduced level of service and an increased rate of tipping. You buy a cup of coffee, fill it up yourself, and clean up after yourself, and when you pay and the employee flips the tablet around, you see recommended tips for 20, 25, or 30%. Workers should get paid good wages. You should tip well for employees whose wages rely on tips. But what has happened to customer service? Customer Service is King for Your Business' Success If you're a customer, this has seemingly nothing but downside. Have lower expectations and reward businesses that provide good customer service. You see, though, the opportunity for existing or potential business owners. Have good customer service! If you take care of your customers, you will tower above other companies. In a post-COVID world, where customer service standards have plummeted, good customer service will set you apart and lead to your business' success. Control what you can in this economy and this world, and have great customer service. This podcast is brought to you by TurnKey Coach. Enhance your coaching effectiveness and efficiency with TurnKey Coach. You can learn more by going HERE. Check out Coaching 101 - the new Academy course designed to cover the basics of coaching. It's leaner and tighter than our other offerings (and cheaper). Check out the Barbell Logic podcast landing page. Get Matched with a Professional Strength Coach today for FREE! No contract with us, just commitment to yourself: Start experiencing strength now: https://store.barbell-logic.com/match/ Connect with the hosts Matt on Instagram Niki on Instagram Andrew on Instagram Connect with the show Barbell Logic on Instagram Podcast Webpage Barbell Logic on Facebook Or email [email protected]

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