In this episode 4, we explore the rules of customer service and how they work to make customer experience perfection an easy and straightforward endeavor.  From training to deescalation techniques, this episode covers lots of ground!

In this episode 4, we explore the rules of customer service and how they work to make customer experience perfection an easy and straightforward endeavor. From training to deescalation techniques, this episode covers lots of ground!

In this episode 4, we explore the rules of customer service and how they work to make customer experience perfection an easy and straightforward endeavor.&nbsp; From training to deescalation techniques, this episode covers lots of ground! &nbsp;

Customer Service Perfection Is Easy

Bringing new and fresh ideas to the call center industry, Call Center Confidential is a uniquely insightful exploration of agent customer-service training and management, chock full of the industry's most cutting-edge ideas and perspectives. Definitely not a rehash of the same old ideas- if you are serious and passionate about this subject- this is the podcast for you!

Business

Management

Bringing new and fresh ideas to the call center industry, Call Center Confidential is a uniquely insightful exploration of agent customer-service training and management, chock full of the industry's most cutting-edge ideas and perspectives. Definitely not a rehash of the same old ideas- if you are serious and passionate about this subject- this is the podcast for you!

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Customer Service Perfection Is Easy

Customer Service Perfection Is Easy