PGAjay Golf Business Podcast

Customer Service Still Matters When Selling Online.


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Last night a listing that I had for a broken rangefinder completed with the auction price going well over $100. This made me suspect considering that most of them go for about a third of that in broken condition, so I emailed the person that bought it and reminded them it was in not working condition rather than send it with the no reruns policy in this item that I had listed. He asked to cancel of course, but maybe the rangefinder came back for a reason?
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PGAjay Golf Business PodcastBy Jay LeDuc, PGA

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