Customer service is key to the success of your business! On this episode we discuss why customer service is important, tips for success, and what not to do. We’re joined by Katiana Jolimeau, Owner of Trips Travel Agency, who shares her top tricks for offering excellent customer service.

Trips Travel Agency is a boutique agency offering high touchpoint concierge and travel services to high-powered individuals. In addition to bespoke domestic and international travel, Trips Travel Agency arranges cruises, provides access to award shows and plans unique occasions like birthdays and anniversaries. For show notes, visit maticsbilling.com/podcast. To submit questions or ideas, email us at [email protected]. Follow Business Reflections on Facebook and Instagram.