<p>Brad Young is At Your Service! In the first hour of tonight's show, Brad speaks with customer service expert at CWS Hospitality, Sarah Buxbaum, on the overwhelming lack of respect to customer service workers and people in general.</p>

Brad Young is At Your Service! In the first hour of tonight's show, Brad speaks with customer service expert at CWS Hospitality, Sarah Buxbaum, on the overwhelming lack of respect to customer service workers and people in general.

Customer Service Woes

In 1960, KMOX established the first complete information-based format with local, national and international news, sports coverage and listener call-ins. Robert Hyland, KMOX General Manager, is credited with initiating the new format and &ldquo;At Your Service&rdquo; programming was born and remains today.

News

In 1960, KMOX established the first complete information-based format with local, national and international news, sports coverage and listener call-ins. Robert Hyland, KMOX General Manager, is credited with initiating the new format and “At Your Service” programming was born and remains today.

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Customer Service Woes

Customer Service Woes