Laura Conrardy is the Manager of Customer Success & Scaled Programmes at Box.

Based in London, Laura has over 10 years of experience in client facing roles in EMEA from Account Management to pre-sales (including Channel Enablement to Customer Success). Laura is passionate about technology and the way it can transform lives. Over her last 4.5 years at Box, Laura has held Senior Customer Success Manager roles, acting as a strategic partner with some of Box's largest enterprise customers in Europe and managing a portfolio of over $10M. Today, she has a leadership role for the Commercial and Scaled Team and leads a multilingual team looking for scalable ways to drive more value and deeper adoption for a much larger customer base.