After a career of partnering client-focused initiatives, she decided to dedicate her passion and energy to evangelising customer success in Europe. She has founded Success Track Enterprise, providing CS consultancy services to European recurring revenue companies. She has co-founded Customer Success Europe, a community which aims to federate CS in Europe and unite professionals via different events. She has also founded the CS meet ups in Paris and in Lisbon where she now lives. She blogs and is a regular speaker at CS events around Europe. She’s a proud mum of 3 sons and in her spare time, she is learning and enjoying everything Portuguese in Lisbon: language, culture, innovation tech scene, cuisine, sailing and wine-tasting.