Customers have been evolving the past few years like never before. Regarding their shopping habits, needs and expectations but also their relationship to customer service. In a hyper-connected era where everything has to be available immediately, customer support is now more than ever embracing its role as a company’s showcase. 

Today we welcome Zola Bakala, Team Leader for Odoo Support, who explains how investing in customer support is the next step in creating a competitive battle plan.

______________________________________________________

Whether you are a business owner, entrepreneur, customer, partner, or anyone interested in the Odoo business and technology, this podcast is made for you!

Don’t forget to support us by clicking the subscribe button, leaving a review, and sharing your favorite episode!

- See Odoo in action: https://odoo.com/trial
Need support? We are here for you! 

Concept and realization : Ludvig Auvens, Manuèle Robin, Cécile Collart

Recording and mixing : Lèna Noiset, Judith Moriset

Host: Amy Caroline Downing