First up, in The My Take Section, I share insights about thought leadership that I learned from a conversation with Aaron King, the CEO of Snapdocs—a digital loan closing platform for mortgages.

From there, in The Spotlight Section, Special Guest, Linda Penttila, the Senior Director of Client Support and she leads the Support Teams for Constellation Mortgage Solutions, ReverseVision, and Axacore, discusses the value of offering great customer support.

Check out the conversation here: