What does it take to lead product in complex, regulated industries while driving change from the inside out? 

Vidya Dinamani and Heather Samarin talk to Chad Fenner, CPO at i3 Verticals. Chad shares lessons from decades of experience at Dell, Thomson Reuters, and now the public sector. 

From influencing stakeholders to saying "no" with confidence, Chad unpacks what it takes to build alignment and create lasting customer value—even when it means challenging the status quo.