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Customer Web Portals: A Critical Element for an Excellent Customer Experience
A smooth customer experience is so important these days, and Covid has continued to bring self-service to the forefront. Client portals are critical in giving customers the optimal mix of self-help and personal touch. Liz Hill, Manager - Client Services Group at PriMedia, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss customer expectations, some key portal features, implementation steps and some exciting new enhancements.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
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By ADD SystemsA smooth customer experience is so important these days, and Covid has continued to bring self-service to the forefront. Client portals are critical in giving customers the optimal mix of self-help and personal touch. Liz Hill, Manager - Client Services Group at PriMedia, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss customer expectations, some key portal features, implementation steps and some exciting new enhancements.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware