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Customer Experience leader, speaker, and author extraordinaire David Avrin joins us today as we talk about how NOT to lose your customers. Why quality is not a differentiator these days and how speed, convenience, and flexibility are what drive consumers today. Listen in and learn from one of the best around customer experience.
By Alex McBratneyCustomer Experience leader, speaker, and author extraordinaire David Avrin joins us today as we talk about how NOT to lose your customers. Why quality is not a differentiator these days and how speed, convenience, and flexibility are what drive consumers today. Listen in and learn from one of the best around customer experience.