Nicole chats with Shadè Alcine, Director of Renewals and Strategic Client Advisor, about her transition from retail management to cybersecurity leadership and the power of consistency over perfection. Shadè shares her journey of being recognized at the New York Stock Exchange, navigating the intersection of client strategy and business development, and how she successfully beat two challenging career moments by staying calm and leaning on her community.

They discuss the importance of being a thought leader rather than a transactional salesperson, the "anti-sales" approach to closing deals, and how customer success is really about building a long-term ecosystem of trust. Shadè also offers deep insights into identity, the necessity of having Black women in the room when technology is being built, and why getting "narrow and intentional" is the best way to pivot into the industry.

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🎙️ Hosted by Nicole Dove, Creative Director of Podcasts