<p>Is the customer always right? In a world in which all sales are final, some buyers are bound to get duped. But if the customer's always right, what can retailers do about unreasonable customers? In this episode of The In-House Ethicist, John Paul Rollert looks for a balance between honoring customers and indulging them.</p>

Is the customer always right? In a world in which all sales are final, some buyers are bound to get duped. But if the customer's always right, what can retailers do about unreasonable customers? In this episode of The In-House Ethicist, John Paul Rollert looks for a balance between honoring customers and indulging them.

Customers Gone Wild

The In-House Ethicist provides you new ways of thinking about the moral dilemmas we face when we're at work, out in society, or in the privacy of our own homes. Host John Paul Rollert doesn't give you feel good, cookie-cutter answers or bullet point to-do lists. You're already on LinkedIn. Instead, He takes the "Great Books" approach the University of Chicago is famous for, drawing on lessons from history, literature, philosophy, and political economy as well as popular politics, contemporary culture, and the modern business experience. If you want to be challenged to think a little harder and learn something completely new, then you're in the right place.

A Chicago Booth Review podcast.

Society & Culture

Business

Philosophy

The In-House Ethicist provides you new ways of thinking about the moral dilemmas we face when we're at work, out in society, or in the privacy of our own homes. Host John Paul Rollert doesn't give you feel good, cookie-cutter answers or bullet point to-do lists. You're already on LinkedIn. Instead, He takes the "Great Books" approach the University of Chicago is famous for, drawing on lessons from history, literature, philosophy, and political economy as well as popular politics, contemporary culture, and the modern business experience. If you want to be challenged to think a little harder and learn something completely new, then you're in the right place. A Chicago Booth Review podcast.

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Customers Gone Wild

Customers Gone Wild