Graham and Ashkahn sat down with Mark and Jennifer Gurley at Rise to talk about an issue that can seem scary for float center owners, especially those who haven't worked in customer service. What do you do about the customer who takes advantage of your generosity and overstays their welcome? How far is too far? And what are the appropriate steps to take when you have someone who won't respect your boundaries? 

Graham and Ashkahn share their experiences from the handful of times it has happened at Float On over the years and how it's worked out and compare notes with the Gurleys and their float center.