CX Today

Cut Contact Center Costs and Improve CX with AI


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CX Today's Charlie Mitchell hosts Alain Mowad, Director of Product Marketing at Talkdesk.

In this session, we consider how contact centers can cut costs without sacrificing CX, discussing:

  • How to lower demand and handling times with AI
  • More ways in which AI can lower contact center costs
  • How Talkdesk customers have benefited from AI implementations
  • Talkdesk's cost-cutting masterclasses
...more
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