CX Today

Cut Contact Center Costs and Improve CX with AI


Listen Later

CX Today's Charlie Mitchell hosts Alain Mowad, Director of Product Marketing at Talkdesk.

In this session, we consider how contact centers can cut costs without sacrificing CX, discussing:

  • How to lower demand and handling times with AI
  • More ways in which AI can lower contact center costs
  • How Talkdesk customers have benefited from AI implementations
  • Talkdesk's cost-cutting masterclasses
...more
View all episodesView all episodes
Download on the App Store

CX TodayBy CXToday.com

  • 5
  • 5
  • 5
  • 5
  • 5

5

1 ratings


More shows like CX Today

View all
Business English from All Ears English by Lindsay McMahon

Business English from All Ears English

76 Listeners