CX Today

Cut Contact Center Costs and Improve CX with AI


Listen Later

CX Today's Charlie Mitchell hosts Alain Mowad, Director of Product Marketing at Talkdesk.

In this session, we consider how contact centers can cut costs without sacrificing CX, discussing:

  • How to lower demand and handling times with AI
  • More ways in which AI can lower contact center costs
  • How Talkdesk customers have benefited from AI implementations
  • Talkdesk's cost-cutting masterclasses
...more
View all episodesView all episodes
Download on the App Store

CX TodayBy CXToday.com

  • 5
  • 5
  • 5
  • 5
  • 5

5

1 ratings


More shows like CX Today

View all
Freakonomics Radio by Freakonomics Radio + Stitcher

Freakonomics Radio

31,919 Listeners

The EntreLeadership Podcast by Ramsey Network

The EntreLeadership Podcast

4,325 Listeners

The Bill Simmons Podcast by The Ringer

The Bill Simmons Podcast

30,080 Listeners

Think Fast Talk Smart: Communication Techniques by Matt Abrahams, Think Fast Talk Smart

Think Fast Talk Smart: Communication Techniques

767 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

8,747 Listeners