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S3E13 — Cute Survey. What Are You Going to Do About It?
with Jeffrey Fermin (Host of People First, tech founder, advisor)

If your org runs surveys but never closes the loop, people don’t just get annoyed — they stop telling the truth. Silence becomes the culture.

In this episode, we get brutally practical about what happens after the survey:

• Why surveys often become “listening theatre.”
• How dashboards replace decisions
• The trust damage caused by silence (and how fast it spreads)
• A simple five-step Close-the-Loop Ladder you can steal and use immediately:
  Acknowledge → Prioritise → Commit → Explain “Not Yet” → Report Back

If you’ve ever read survey results and thought, “Cool… now what?” — this is your playbook episode.

Link to Show Notes

🔹 Jeffrey Fermin: https://www.linkedin.com/in/jfermin/

📩 Got a hot take or a workplace horror story? Email us at [email protected]

🚀 Your Hosts on LinkedIn

• 🐘 Marion Anderson — https://www.linkedin.com/in/marionandersonpx
  
  
• 🐘 Danny Gluch — https://www.linkedin.com/in/dgluch
  
  
• 🐘 Cacha Dora — https://www.linkedin.com/in/cachadora
  
  

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🎙️ About the Show
The Elephant in the Org drops new episodes every two weeks starting April 2024 — fearless conversations about leadership, psychological safety, and the future of work.

🎵 Music & Production Credits
🎶 Opening and closing theme music by The Toros
🎙️ Produced by The Fearless PX
✂️ Edited by Marion Anderson

⚠️ Disclaimer
The views and opinions expressed in this podcast are those of the hosts and guests, and do not necessarily reflect any affiliated organizations' official policy or position.

Topics: employee surveys, listening culture, trust, people analytics, psychological safety, em...