Clear the way for the newest series on the block, CX BanterCast! TTEC’s own Tim Keefe and Andreas Wieman are partnering up to deliver their takes on what’s paving the way for amazing leadership, innovations, and technologies all in the CX world. In their pilot episode we’ll explore how customer and employee experience is evolving in a post-pandemic world.

CX BanterCast: where does customer experience go from here?

"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.

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CX BanterCast: where does customer experience go from here?

CX BanterCast: where does customer experience go from here?