Sign up to save your podcasts
Or
Share CX Conversation with David McCann: how employee experience influences CX.
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
CX Conversation with David McCann: how employee experience influences CX.
In this episode of CX Conversations, we have my friend and an accomplished CX strategist - William David McCann.
He is founder of Bespoke Customer Experiences and also Principal Consultant at Katalytics Growth Consultants – both companies help businesses design better customer and employee experiences.
In this podcast, we talk about the relationship between employee experience and customer experience. Listen in to learn about who should own employee experience, what systems must an organisation build to deliver good employee experience, and many more insights on improving employee experience.
Visit us at www.customerguru.in
Looking for a customer feedback automation tool? Check out omoto.io
View all episodes
By Vivek Jaiswal
5
33 ratings
In this episode of CX Conversations, we have my friend and an accomplished CX strategist - William David McCann.
He is founder of Bespoke Customer Experiences and also Principal Consultant at Katalytics Growth Consultants – both companies help businesses design better customer and employee experiences.
In this podcast, we talk about the relationship between employee experience and customer experience. Listen in to learn about who should own employee experience, what systems must an organisation build to deliver good employee experience, and many more insights on improving employee experience.
Visit us at www.customerguru.in
Looking for a customer feedback automation tool? Check out omoto.io