Want to find out what Iron Man has in common with customer experience?Join us on the upcoming episode of CX Beats to find out!In our latest episode, CX maverick Mr. Nate Brown engages in a lively, spirited, and insightful discussion on all things CX with show host Svetlana. Mr Brown is co-founder of CX Accelerator, the world’s leading virtual CX community. He has also mentored CX teams of leading brands to accelerate their CX transformation with failproof strategies.During this chat, Mr. Brown will touch upon many hot-button topics related to CX, with a special focus on:

• Personalization in Communication
• Voice of the Customer Methodology
• Employee Experience Related to Customer Experience
• Loyalty Programs in the Digital Age