<p>On this episode, we welcome Mary Drumond of Worthix, who brings her experience as a top CX consultant as well as entrepreneur to debate aggressive (ROI-drive) vs. defensive (efficiency-driven) CX strategies. You won't want to miss this incredible discussion!</p>
<p>We hope you enjoy the conversation :)</p>

On this episode, we welcome Mary Drumond of Worthix, who brings her experience as a top CX consultant as well as entrepreneur to debate aggressive (ROI-drive) vs. defensive (efficiency-driven) CX strategies. You won't want to miss this incredible discussion! We hope you enjoy the conversation :)

CX Interview Series with Mary Drumond - Masters of CX by Chattermill (Season 1, Ep. 4)

Learn about Chattermill: https://chattermill.com/

Our mission with this podcast is to examine how CX-driven insights drive greater and more sustainable growth today. 

We believe that the knowledge you need should find you. Knowing how hard that is to do for ourselves, we ventured out to try to help you with this challenge. 

When it comes to CX, that means bringing insights from the best and brightest CX professionals around the globe and bringing some of the knowledge they so diligently and admirably have built over the years.

Business

Learn about Chattermill: https://chattermill.com/ Our mission with this podcast is to examine how CX-driven insights drive greater and more sustainable growth today. We believe that the knowledge you need should find you. Knowing how hard that is to do for ourselves, we ventured out to try to help you with this challenge. When it comes to CX, that means bringing insights from the best and brightest CX professionals around the globe and bringing some of the knowledge they so diligently and admirably have built over the years.

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CX Interview Series with Mary Drumond - Masters of CX by Chattermill (Season 1, Ep. 4)

CX Interview Series with Mary Drumond - Masters of CX by Chattermill (Season 1, Ep. 4)