Customer Experience News - a place to learn about updates and releases from all of the tools that are building solutions for Customer Support, Success, and Growth.

If you’re considering different tools to solve your specific workflow, this podcast is for you.

January 8, 2026 Headlines (from December updates):

0:00 CXPN Introduction

1:22 Intercom

2:32 Linear

2:59 Help Scout

3:22 Gorgias

3:46 Front

3:59 Pylon

4:20 Plain

4:44 Zendesk

5:29 Birdie

5:44 Outro

-----------

FOLLOW

▶️ https://www.youtube.com/@RushtoResolution

📚 https://www.linkedin.com/company/rush-to-resolution/

🎧 https://open.spotify.com/show/014w3U7ar2Mnr7k6RC9P3A?si=f581e51503cc4661

🆇 https://x.com/brettrush

🦋 https://bsky.app/profile/brettrush.bsky.social/