Retail has led the way when it comes to creating 𝐧𝐞𝐱𝐭-𝐥𝐞𝐯𝐞𝐥 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬, right from contactless payments and curbside pickup to virtual clienteling and innovations in digital loyalty programs. What can other industries learn from retail when it comes to creating 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 𝐭𝐡𝐚𝐭 𝐚𝐝𝐝 𝐫𝐞𝐚𝐥 𝐯𝐚𝐥𝐮𝐞 to customers’ lives? #CX #DigitalCommunication