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CX Transformation Starts with Trust - Lessons from Sprinklr's CEO Rory Read
What does it take to deliver extraordinary customer experiences in a hyperconnected yet disconnected world?
In this episode of CX-WISE, Rory Read, CEO of Sprinklr, unpacks the future of CX and why trust, unification, and AI-driven insights are the keys to transformation.
From rebuilding trust at scale to balancing efficiency with empathy, Rory shares leadership lessons and real-world examples of global brands using Sprinklr’s unified platform to create a single voice of the customer.
🎧 Tune in to get CX wiser.
View all episodes
By SprinklrWhat does it take to deliver extraordinary customer experiences in a hyperconnected yet disconnected world?
In this episode of CX-WISE, Rory Read, CEO of Sprinklr, unpacks the future of CX and why trust, unification, and AI-driven insights are the keys to transformation.
From rebuilding trust at scale to balancing efficiency with empathy, Rory shares leadership lessons and real-world examples of global brands using Sprinklr’s unified platform to create a single voice of the customer.
🎧 Tune in to get CX wiser.